The following are important steps for new overhead or underground electrical service for a residential subdivision or condo complex.
1. Provide Service Information
- Complete the online Work Order Application.
- Pay design deposit fee.
- Provide one electronic copy (if available) and one hard copy of the plot plan approved by the municipality, with plan book number and plan number.
- If the municipality requires street lighting, a letter stating their intent to assume responsibility for payment of the streetlight rental after the town acceptance of the roadway will be required. The streetlight locations must be included on the plot plan that has been approved by the municipality.
2. Design
- Arrange for the contractor/owner site meeting with the NSTAR Electric Designer.
- Obtain design layout from your Customer Service Representative detailing your construction responsibilities and any applicable charges.
- Review and execute applicable Line Extension Agreement, which details the split of responsibility between NSTAR Electric and the Developer.
- You may be required to provide private property rights (i.e., easement) or NSTAR Electric may be required to obtain public way rights from the city or town you are working in.
- Pay all required charges. Work will not be scheduled until payment is received in full.
3. Construction Requirements
For underground service, the developer is responsible to supply and install all non-electrical equipment (for example conduit, hand holes, or transformer pads) according to NSTAR specifications. All non-electrical work is subject to NSTAR inspection. Call NSTAR a few days in advance for trench and transformer pad inspections before back filling and concrete pouring.
When the developer has the option to install the electrical portion of the overhead or underground facilities, all work must conform to NSTAR’s material and construction specifications.
4. Energize Service
When all of the above steps have been taken, NSTAR will schedule to have your service energized. Please note that scheduling and completing our work depends on factors such as weather, workload, equipment availability and the complexity of the job.
