- When should I apply for gas service?
- Is there a cost for a gas service?
- Do I have to submit a deposit?
- Where can I learn about construction specifications, or other NSTAR gas service policies?
- When are easements required?
- When should I contact Dig Safe?
When should I apply for gas service?
An application for new or additional gas service, or an alteration
to an existing service, should be made as far in advance as possible
to ensure adequate time for engineering and construction details to
be arranged.
Is there a cost for a gas service?
For most residential customers located on a gas main, up to 100 feet
of service line is provided at no charge if you are installing
gas-heating equipment. Feel free to contact your
sales representative for more information.
Do I have to submit a deposit?
Non-residential customers will be asked for a deposit if any of the
following exist:
- New account with NSTAR
- Revised service due to increased load
- Bills more than 45 days past due twice in the last 18 months
- Accounts with a previous service shutoff for non-payment.
Where can I learn about construction specifications, or other NSTAR gas service policies?
Right here on our web site. Simply download the
Gas Service Requirements (PDF)
information.
When are easements required?
In the event NSTAR must extend a gas main or gas service line
through private property, the owner must supply an easement to NSTAR
without charge to NSTAR, to allow the line to be installed. The
purpose of the easement is to obtain legal permission from an owner
to allow NSTAR to install and service our facilities.
Builders must also supply easements for common driveways within their developments or in any case where the property on which the gas line is located will eventually belong to more than one owner. The easement must be recorded and filed by the customer with the appropriate Registry of Deeds. The customer must provide a copy of both the legal description along with the appropriate site plan to NSTAR before installation of the gas line begins.
When should I contact Dig Safe?
Whether you're excavating, planting a new tree or putting on an
addition, be sure to call
Dig Safe
at 888-DIG-SAFE before your dig. This system was created to promote public safety, avoid costly
damage to underground facilities, and reduce cost and time of
notifications. Both federal and state laws require contractors and
homeowners to notify the appropriate utility companies before
excavating. Dig Safe simplifies this process by requiring only one
phone call.
