Work Continues After Severe Winter Storm
After yesterday's blizzard, some of our Cape Cod and
South Shore customers remain without service. NSTAR
has restored over 50,000 customers since the beginning of the storm,
despite impassable roads and dangerous driving conditions
hampering our efforts. We thank our customers for their patience.
Our restoration crews are responding and working as
quickly and safely as possible. We expect to have
customers without service substantially restored by
tonight. We thank you for your patience, and remind
you to stay safe.
If you see a downed power line always assume it's
live. Do not go near it and never drive over the
line. If you use a back-up generator, please be sure
to follow the manufacturer’s instructions.
We encourage customers whose electric service is affected
by the storm to report it by using our "Report an Outage" tool or by calling us at 800-592-2000. It’s also important to note that there may be instances where customers will need to hire electricians to repair damage to
customer-owned equipment before NSTAR crews can reconnect them to the electric grid.
Please visit NSTAR's Storm Center for
outage map, information on what to do should your
power go out and more.