Direct Pay will automatically charge your bank account for the exact amount of your bill about ten days after you receive it. Direct Pay will not affect any budget arrangements you may have with us. There is no additional fee to use Direct Pay. However, Direct Pay is for paying your monthly bill only and cannot be used for charges such as rental billings, repairs or Home Heating Protection Plans.
To enroll in Direct Pay, please fill out the Automated Payment Authorization form, print, sign and fax it to 781-441-8518 or mail to
Billing Dept NW200
One NSTAR Way
Westwood, MA 02090-9230
One of the great features of NSTAR's E-Bill is setting up a recurring payment schedule similar to Direct Pay. By enrolling in E-Bill you can also manage your account online, enjoy paperless billing, make one-time payments and view bill history online.