With assistance from weather services, NSTAR is constantly monitoring the weather in our service territory. Once it becomes likely severe weather is heading our way, we begin putting forces in the field as early as possible.
NSTAR also works closely with cities and towns one to three days in advance of the storm or hurricane to ensure lines of communication are open. Additional tree and line crews are also placed on standby should they be needed, and mutual assistance providers and contractor crews are alerted.
In the event of other emergency situations, NSTAR has pre-established lines of communication with federal, state and local officials.